Pet parents want every vet visit to be quick, calm, and stress-free — for themselves and their animals. With NWI, appointments are booked online in advance, complete with all the details your team needs, so your staff never has to stop what they’re doing to answer the phone.

The day before each appointment, pet parents receive an automated reminder text. It’s a simple step that dramatically reduces no-shows and helps you run a tighter, more profitable schedule.

All messaging — email, text/SMS, and phone — is fully customizable by your team. And there’s no app for pet parents to download.

One hour before the appointment, pet parents receive a check-in link via text. When they arrive, they tap the link and wait comfortably in their car or on your grounds. You get notified, and when you’re ready, they come in. No animals mixing in the waiting room. Less stress for pets, parents, and your team.