NWI is changing the way people obtain services or purchase products from you. COVID-19 taught us that, your patients/customers are not interested in waiting in your facility. They want to stay in their cars or walk outside until you are ready for them. They want to social distance while waiting in your facility and/or not be inside until you are ready for them. NWI allows customers to inform you when they have arrived and then you can use NWI toolset to inform them when you are ready.